Online - select an exhibition from the list and choose a category and product. If you order one of our Coffee Packs / Tea Pack or a Water Cooler, please note that the price is for the whole show rather than per day. For all other items, select the number of days required, should you want them delivered on a daily basis. All products are charged per day.
• Can I be invoiced after the event?No, initial orders have to be paid for prior to the event to ensure delivery. If you select the BACS payment option, your order confirmation and invoice will be sent to you automatically. NOTE: An order is only confirmed for delivery once payment has been received in full. Additional orders have to be paid for on delivery to the member of staff who delivers the order. Payment can be made by credit card.
• Can I place orders on site?Yes, it is advisable especially on the busier shows. This will allow you to set up your stand prior to the show starting.
• Can I place orders onsite?All orders placed prior to the event starting can only be made up to 48 hours prior to the delivery time through this website If you would like to top up an existing order on site, please speak to a member of our Operations team; this must be paid for upon delivery. New orders placed on site will be subject to product availability and must be paid for prior to delivery. During busy periods there may be a short delay to allow our staff to prepare and deliver new orders.
• Can I place an order or amend my order with the delivery person?If you require additional items on the day, please contact our Operations team on +44(0)113 220 1990.
• Do I need to have electricity on my stand?If you have ordered a coffee machine or water cooler from Royal Armouries Taste you are required to order power for these. Both of these items require 13- amp power.
• Do Coffee Machines need a mains water supply?We will provide water for the machine throughout the day. This machine does not require a mains water supply.
• Do you collect the used trays, boxes and rubbish once we have finished with from stand?No, everything we deliver with your order that is disposable is the responsibility of the client to dispose of. You can purchase bin bags through this website.
• Can I return any unopened goods after the event?Stand Delivery is a 'Sale Only' service. We do not accept any returns at the end of an event.
• Can I take away unopened alcohol from my stand?Yes, if the product is still sealed and it is between the hours of 10am and 10pm.
• My order was wrong or incomplete, can I ask for a refund?We aim to rectify mistakes on the day of delivery. If you think that your order is incorrect you must contact Royal Armouries Taste within 24hrs of the scheduled delivery on +44(0)113 220 1990.
• Are tables and linen included when ordering food and beverage?You must have enough surface space available for us to set up your order on your stand. If you wish to order linen to cover your furniture, you can do so through this website.
• Can I bring in my own food and beverage to give away on my stand?All food and beverage must be purchased through SEC Food. In the unlikely event that we cannot meet your needs, It is at the discretion of Royal Armouries Taste to allow you to bring products on site, and a concession charge will apply. Please email us at venuehire@armouries.org.uk in advance to discuss your requirements.
• Can I give away samples of food and beverage on my stand?Please contact the event organiser who will provide you with the relevant information.
• Can you send me a VAT receipt for my order?We cannot issue a VAT receipt until your order has been delivered. Your VAT receipt will be available through your online account after the event has closed.